Return, Refund & Cancellation Policy

Brand: RN Coins (rncoins.com)

At RN Coins, we value transparency and fair dealing. Please read the policy below carefully before placing an order.

Refund Period

  • Our refund window is 1–2 days from the date of delivery.
  • The customer must raise the refund request within 24 hours of receiving the item.
  • Requests raised after 24 hours will not be accepted.

Unboxing Video (Mandatory for Damaged Items)

If you receive a damaged product:

  • A clear unboxing video is compulsory.
  • The video must show:
    • The sealed outer package
    • The product being opened
    • The damage clearly
  • Refund requests for damaged products without an unboxing video will not be accepted.

The video must be shared with our support team via email or WhatsApp.

No Exchange Policy

RN Coins does not offer any exchange of products.

Only refunds are applicable as per the conditions mentioned in this policy.

Order Cancellation Policy

  • Orders can be cancelled within 24 hours of placing the order only.
  • Cancellation requests after 24 hours will not be accepted.
  • If the order has already been shipped, cancellation will not be possible.

Refund Processing

  • Once your refund request is approved and (if applicable) the product is received and verified, the refund will be processed.
  • Refunds are issued to the original payment method.
  • Processing time: up to 7 working days after approval.

How to Contact Us

For refund or cancellation requests, contact us within the allowed time window:

RN Coins reserves the right to update or modify this policy at any time without prior notice. The policy applicable at the time of purchase will be considered final.